Terms & Conditions

These conditions shall apply to all online transactions between Green & Frederick Ltd. (“Green & Frederick”) and any person, firm or company (“the Purchaser”) placing an order online with Green & Frederick for the manufacture and/or supply of any goods (“the Goods”). Green & Frederick by accepting any order for Goods from the Purchaser agrees to sell and the Purchaser agrees to purchase such Goods at the price stated on Green & Frederick’s website and on the sole basis of the terms and conditions of Green & Frederick stated herein.

1. Price

Prices for Goods do not include standard packaging and postage or carriage.

2. Retention of Title

Property in the Goods shall not pass until the full amount has been paid.

3. Delivery

The Purchaser can contact Green & Frederick for upgraded UK delivery service, (i.e Saturdays). The extra charges will be quoted on request. Orders for Christmas must be received by Green & Frederick NO LATER than the last Monday in November. For more information please check the Delivery & Returns page

4. Returns/Cancellations

For more information please check the Delivery & Returns page

5. Complaints/Customer Service

For more information please check our Customer Care page.

6. Damaged Goods

If the Goods are damaged the Purchaser should contact Green & Frederick within 3 days of receipt of Goods. For more information please check the Delivery & Returns page.

7. Force Majeure

Green & Frederick will exercise every reasonable effort to meet the requested despatch date. Green & Frederick shall not, however, be liable for any loss or damage due to delays or failure to ship resulting from any cause beyond its reasonable control, such as but not limited to securing necessary export licences, compliance with laws or regulations, acts of God, acts or omissions of the Purchaser, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, labour disputes, failure or delays in transportation, embargoes, wars or riots.

8. Online Presence

No warranty is given by Green & Frederick that their web site will be constantly online or free of defects and errors at any time.

9. Privacy Policy

Green & Frederick collects the information provided by the Purchaser at the time of ordering and uses this information lawfully and in accordance with the Data Protection Act 1998. Information is collected by Green & Frederick to process the Purchaser’s order and also to provide the highest level of customer service possible. Green & Frederick will not email marketing material to the Purchaser unless prior consent has been obtained. The Purchaser can contact Allisa Gracen at allisa@green-frederick.co.uk if further information on Green & Frederick’s Privacy Policy is required. For more information please check the Your Privacy page.

10. Jurisdiction

These terms and conditions shall be governed by and construed in accordance with Scottish Law and the Purchaser hereby agrees to be subject to the jurisdiction of the Scottish Courts.

None of the above terms affect your statutory rights as a consumer.

Use of Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

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